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Customer Reviews
Jaden Torson advised me on the best solution for my crawlspace. He was willing to work on picking up and correcting the poor work a previous company had left. He understood the need for a correct, clean space in order for a kitchen rehab to happen.
The company made great efforts to arrange schedules so my work could happen in an efficient, timely manner. All staff were very pleasant and professional. They did exactly what was promised and I highly recommend them. It is so relieving to have someone like Jaden who is trustworthy, practical and honest. I’m very pleased!
The company made great efforts to arrange schedules so my work could happen in an efficient, timely manner. All staff were very pleasant and professional. They did exactly what was promised and I highly recommend them. It is so relieving to have someone like Jaden who is trustworthy, practical and honest. I’m very pleased!
Fast, friendly and it worked!!!!
Walt B. went above and beyond for us. We had some concerns about heavy furniture over our crawlspace that he took the time to analyze and talk through with me. As homeowners without a ton of experience under our belt, we were thankful for his time. Walt walked me through our concerns, assuaged our fears, and even gave us some helpful tips and pointers on add'l home maintenance. I also appreciate that he was honest and open with us: he didn't upsell us solutions, didn't suggest solutions we didn't actually need. It was a great experience.
Fast work, was able to get us scheduled fairly quickly before any more damage could happen to the foundation (was sort of sinking or settling). The clean up of the dust could have been better, and I spoke with them about it. I am very happy that my kitchen cupboards are now back up to the ceiling, the 1/4" gap is gone. It took months for things to settle in, but am very glad I went with Terrafirma.
Quinten, the service technician, did an amazing job of servicing the pumps and the dehumidifier, he thoroughly inspected the encapsulation system as well.
He is very knowledgeable about the whole system and answered my questions.
He gave some options for 'shipshape' warning system as well as 'Aspen Air 'purifier' both of which I intend to move forward with.
Your company is fortunate to have hired this quality of personnel.
I am equally satisfied with the original encapsulation crew.
He is very knowledgeable about the whole system and answered my questions.
He gave some options for 'shipshape' warning system as well as 'Aspen Air 'purifier' both of which I intend to move forward with.
Your company is fortunate to have hired this quality of personnel.
I am equally satisfied with the original encapsulation crew.
Five stars aren't enough. We had a sizable project on an old house in tight quarters with neighbors who were concerned. We knew going into our project that there was going to be a lot of guesswork in the planning, and that whomever we hired for the project would have to make changes on the fly. The planning team was very clear about what they knew, and what they were inferring based on their experience and what they might discover when they started excavating.
They presented us with us a few different proposals with breakdowns of the cost and a list of the pros and cons of every plan, answering all of our questions before we finalized our choice.
The whole team at Terra Firma was incredible throughout; clear, consistent communication about the progress on the project and how it evolved as the plans encountered reality. It was a job well done with consistent care and extra effort. Whether it was the on-site team or the office staff supporting the project, everyone was a genuine pleasure to work with.
They presented us with us a few different proposals with breakdowns of the cost and a list of the pros and cons of every plan, answering all of our questions before we finalized our choice.
The whole team at Terra Firma was incredible throughout; clear, consistent communication about the progress on the project and how it evolved as the plans encountered reality. It was a job well done with consistent care and extra effort. Whether it was the on-site team or the office staff supporting the project, everyone was a genuine pleasure to work with.
Good job it looks great and I would definitely recommend your company
Excellent! Schyler was here right on time. He was friendly, courteous, cleaned up the work area well. Explained things and even helped me move my table back. Highly recommend.
TerraFirma raised a settled front porch on our rental property in Olympia. Raised it almost 6". That went just as discussed, no surprises and obviously...
I was referred to John from Terra Firma when I was looking to have our foundation inspected. John was very friendly and knowledgable and came out to our house to measure and inspect everything. In the end he was able to put our mind at ease and did a great job of explaining different scenarios and what he was looking for.
John even inspected the crawlspace while he was out and provided great feedback there as well. Overall we got a lot of good information and never felt as though we were being pushed into unnecessary services.
I will certainly be reaching out to Terra Firma for any future needs!
John even inspected the crawlspace while he was out and provided great feedback there as well. Overall we got a lot of good information and never felt as though we were being pushed into unnecessary services.
I will certainly be reaching out to Terra Firma for any future needs!
Terrafirma is an outstanding company.
They know what they're doing.
I highly recommend them.
They know what they're doing.
I highly recommend them.
Estimator Seth patiently answered all my questions allowing me to make an informed decision with no pressure. Foreman James was respectful as he let me know exactly what they were about to do and why. His team including Oscar and Brian were hard consistent workers. They lifted the back on my home 1 and 1/2 inches and all my doors shut for the first time in years. My home was now level, the cracks in the walls came together and the squeaking in the floor stopped. It was amazing. Highly recommended. No buyers regret. Thank you all at TerraFirma. Nick