Crumbling Basement Walls and other Common Foundation issues

Hey Folks, So just over a year ago we were having some issues at the house, I wrote to all of you on how wonderful TerraFirma was to us and I am here to tell you... THEY DID IT AGAIN! I starting noticing some movement in the driveway and inside the garage again. Called up Bree in the office and asked to have someone come take a peek. Edwin came out, what an awesome dude! Edwin spent a short time at the house remeasuring a couple things to compare back at the office with measurements from a few months ago, We heard from Bree that the measurements were still within reason. I let Bree know, something is not sitting well with me and I really would like to chat with the Mgr. So I received a call from Tulane, Again SUPER DUDE! Tulane assured me with my husband present that I am not being in any sorts a pain, I have concerns and he and Sam, who came out in 2024 will come to the house.

Well they came, they saw, Oh Boy! I was not wrong, they were here 2.5 hrs and again, the house has had some movement and we need some more work to stabilize. We have some additional C.Y.A's to add to this round, as our neighborhood and home has lots of sand in the soil so we are going to be looking into getting a GEO Engineer out to see what is causing the movement.

I give all the back info, because I want you all to know, if you feel something is not right CALL and have your home looked at. TerraFirma is NOT redoing what they already did, this is all new issues, not their fault at all... Tulane and Sam are amazing, they took the time to explain and give us all options. The info they share through experience and knowledge is beyond me and it is so appreciated.

If you have any foundation, sinking driveways, walkways, stairs, cracking in your walls, around windows, doors.... Call these guys!
I hands down don't always do reviews but I do for these guys because they deserve to have their names out there so you know they are TAKING CARE of their customers the whole way through! 10/10 and then some.... THANK YOU!

Didn't end up choosing TerraFirma for the work we are doing but they were very professional and helpful through the whole process, especially our rep, Bailey. Recommend including them in the bids you get if you need foundation work.

TerraFirma was excellent helping me with some drainage upgrades and foundation assessment. They provided a free inspection, gave several options, and were willing to work with me on the scope of work to fit my budget. They also helped me prioritize what work was the most important. No complaints.

Terra Firma did a good job shoring up my foundation - they arrived promptly, were good about communicating what was going on. Geovany was a great foreman for the project, with Diego as the main worker, and Sammy kept everything moving from the office. I would recommend them for further work!

I was referred to John from Terra Firma when I was looking to have our foundation inspected. John was very friendly and knowledgable and came out to our house to measure and inspect everything. In the end he was able to put our mind at ease and did a great job of explaining different scenarios and what he was looking for.

John even inspected the crawlspace while he was out and provided great feedback there as well. Overall we got a lot of good information and never felt as though we were being pushed into unnecessary services.

I will certainly be reaching out to Terra Firma for any future needs!

Seth came over and had a look at my foundation to give me a quote on some work. I was incredibly impressed by how thorough he was with his inspection of my property and the knowledge he had to help me assess the condition of my foundation. Would highly recommend

Terra Firma did a great job! We had several leaks in our basement and an old brick foundation. We felt like we were living in a house of cards. I really appreciated the “can do” attitude and great communication. The basement looks great with the brace too.

We had concerns about the foundation and flooring of the home due to water and moisture in the crawl space. Walt, out of the Roseburg office was very responsive and timely with accurate information for our situation. Ultimately, we decided on crawl space encapsulation. The bid was easy to read and laid out a comprehensive work plan for our home. They were also able to meet our scheduling needs for the timeline of our project.

Gave me a really reasonable solution to our foundation issue. Great communicators. Easy to work with.

Fast work, was able to get us scheduled fairly quickly before any more damage could happen to the foundation (was sort of sinking or settling). The clean up of the dust could have been better, and I spoke with them about it. I am very happy that my kitchen cupboards are now back up to the ceiling, the 1/4" gap is gone. It took months for things to settle in, but am very glad I went with Terrafirma.